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How subur88 Protects Your Personal Data

At subur88, your personal information — from your account details to your payment activity via DANA, OVO, GoPay or QRIS — is handled with clear rules about what…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyYour right to access your dataData retention limits appliedContact us anytime to update records

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What We Collect and Why We Collect It

subur88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with subur88, we collect the information needed to verify your identity, process deposits through DANA, OVO, GoPay or QRIS, and keep your account secure. This includes your name, email address, phone number, device identifiers, and transaction records. We do not sell

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this data to third parties. Transactional data tied to QRIS or bank transfer activity is retained only for the period required to reconcile payments and satisfy applicable audit obligations. Access to your account data, the games you have tried, and the payment channels you have used
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is available to you upon written request. Whether we share any data with regulatory bodies depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Data Protection Team

If you have a question about how your data is stored, want to update incorrect account details, or need to request deletion of records no longer required, our support team is available…

Live Chat Open the live chat widget on any page of subur88.best and type your privacy query. A data team agent picks it up within minutes during active hours and within the hour at all other times.

Email Support Send a detailed written request to our privacy email address. Include your registered account username so we can locate your records quickly. We aim to respond within one business day.

WhatsApp Line For urgent data-related requests — such as suspected unauthorised access to your account — our WhatsApp privacy line is monitored around the clock, every day of the week.

DATA HANDLING STANDARDS

Six Ways We Handle Your Privacy Seriously

Every technical and procedural measure below applies to your account from the moment you register on subur88.

End-to-End Encryption

All data you submit — account registration fields, payment details for DANA or GoPay, and session tokens — travels over TLS-encrypted connections so it cannot be intercepted between your device and our servers.

Cookie Policy Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time without losing access to your account.

Account Security Controls

Two-step verification is available on your subur88 account. We recommend activating it under Account Settings so that even if your password is compromised, a second confirmation step blocks unauthorised access.

Data Retention Limits

Transaction records — including QRIS payment references and OVO withdrawal logs — are kept only as long as necessary for payment reconciliation and audit purposes. After that period, they are deleted from active databases.

Third-Party Data Sharing

We share your data with payment processors such as DANA and GoPay only to complete the transaction you initiated. We do not share personal information with advertisers. Any other sharing depends on local law.

Your Right to Access and Correct

You can request a full copy of the personal data we hold about you, ask us to correct inaccurate records, or ask us to delete data where no legal retention obligation applies. Submit requests via live chat or email.

Your Privacy Questions, Answered Clearly

These are the questions we hear most often about how subur88 handles personal data. If your question is not covered here, our data team is reachable 24/7 via live chat or email at subur88.best.

We collect your name, email address, phone number, and payment method details such as your DANA or OVO account reference. Device identifiers and session data are also recorded to keep your account secure during each login.

We share data only with the payment processors — DANA, OVO, GoPay, QRIS — needed to complete transactions you initiate. No personal data is sold to advertisers. Any disclosure beyond this depends on local law and applicable obligations.

Transaction records, including GoPay deposits and QRIS payment references, are retained for the period required to reconcile payments and meet audit obligations. Once that period passes, records are removed from our active systems.

Yes. Send a written request via our support email or live chat and include your registered username. We aim to provide your data export within five business days of verifying your identity and confirming account ownership.

Contact our data team through live chat or the privacy email line at subur88.best. State clearly what information is incorrect or which records you want removed. We will confirm what can be changed and what must be retained under applicable obligations.

We use session cookies to maintain your login and analytics cookies to understand page performance. You can disable non-essential cookies in your browser settings at any time. Session cookies are required for account functions to work correctly.

Contact us immediately via the WhatsApp privacy line or live chat — both are monitored 24 hours a day. We can freeze account activity, review recent session logs, and help you secure your login credentials within the same contact session.

How subur88 Protects Your Personal Data

How to Reach Our Data Protection Team

Six Ways We Handle Your Privacy Seriously

End-to-End Encryption

Cookie Policy Transparency

Account Security Controls

Data Retention Limits

Third-Party Data Sharing

Your Right to Access and Correct

Your Privacy Questions, Answered Clearly

01 What personal data does subur88 collect when I open an account?

02 Does subur88 share my data with anyone outside the platform?

03 How long does subur88 keep my transaction records?

04 Can I request a copy of all the data subur88 holds about me?

05 How do I ask subur88 to correct or delete my personal data?

06 Does subur88 use cookies, and can I control them?

07 What should I do if I suspect unauthorised access to my account?

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